Stupid Old People Piss Me Off!!!!!!!!!!!!!!

AHHHHHHH! I decided that I hate grumpy old people who are dumb on top of being assholes. I just had an old lady call me, because she wanted to bring back a puzzle because she said it didn't have the right pieces. And I told her that in order for me to refund her money, she'd have to either a) call back and talk to the owner or b) that I would have to look at it and see for sure. And she was like "oh brother, that'll take you three weeks" and I said well that is the only thing I can do about it...and she was like "I was told that if it didn't work I can bring it back for a refund" and I was like yes, but I would have to look at it first..."you can't just take my word for it" and I told her no, that I would have to look at it first..."well I may as well throw it in the garbage".....so ok...if it really were that big of a deal, she would have brought it in for me to look at. Which she would have had to bring it back anyway if she wanted a refund....but it's shit like that that just makes me think she wants to rip us off. Get her money back just because she can't figure the puzzle out. GGRRRR...plus I think this was the same lady that called about 45 min ago wondering why we only have holiday specific window clings and why can't we get just regular spring and summer ones....Man, I just dislike old people more and more everyday from working here....